Frequently Asked Questions
Q. I have children that are members & have a policy. Why did they not receive a GCU
Online Service Letter?
A. All GCU Online Service Letters were sent to owners of contracts age 16 and above.
Q. How often is the data updated on the website?
A. Data is updated on the site weekdays after 8:00 AM EST. During this short time period the site will be unavailable.
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